FAQs

General

Playing Matches

Money & Payments

Account

Support

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General

What Is RawBet?

Rawbet is a Social Gaming App. We allow Console Gamers to meet on the app and challenge each other in Head to Head Games or tournaments for money and other awesome prizes.

Is Rawbet secure?

We place the highest concern on making sure your sensitive information is protected.

We treat all your information with highest discretion and attention. Our Platform’s have military standard security to ensure your information is safe with us. We never store any of your payment information on our servers.

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Does it cost anything to Sign Up?

Of course not! You can signup absolutely for free.

Is Rawbet Legal?

Rawbet is legal, given that the vide game competitions we facilitate are games of skill.

Unfortunately, a handful of states have banned participation in skill based competitions for cash. If you live in the one of those states, you may not play for cash prizes on Rawbet’s Platform’s

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What languages do you support?

We support English and German. We will expand to other languages as our community grows.

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Playing Matches

How do I stream?

Easy-peasy - takes 2 clicks on your console. No equipment needed.

Playstation:
1. Start the game
2. Click the “share" button on your controller
3. Select "Broadcast Gameplay"
4. Select “twitch”
(In case you never streamed before you will have to one time activate your account, by linking your twitch account to your console. Just follow the instructions shown on your screen.)
5. Select Start Broadcasting to go live
(We recommend using a stream quality of at least 540p - Standard)

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Xbox:

1. Download twitch in case you don't have it installed on your console (xbox store -> twitch -> download)
2. Open twitch
3. Tab "Broadcasting"
4. Select “start streaming” to go live
(In case you never streamed before you will have to one time activate your account, by linking your twitch account to your console. Just follow the instructions shown on your screen./ We recommend using a stream quality of at least 540p - Standard)

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What video games does Rawbet support?

Rawbet currently supports FIFA. We plan to expand to other games soon. Stay tuned!

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What Console does Rawbet support?

Playstation 4 and Xbox One

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How does Rawbet’s matchmaking work?

Our matchmaking algorithm will match you up with someone of similar skill.

As you play more matches, we get a better idea of your skill level and can find you even better suited opponents.

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What happens if my match gets disrupted for whatever reason?

It is the responsibility of each player to ensure that their connection is suitable for playing online. If a player gets disconnected, our support team will be on it.

We follow the course of every match, so we know whats going on. Any other questions? You can contact us: support@raw-bet.com

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What are disputes and how do they get handled?

In case something during your game goes wrong, you have the possibility to create a dispute. Our support team will then take a look asap as we follow the course of every match. We know what's going on.

We take our gaming very seriously at Rawbet and disputes are no different.

Disputes generally come from two circumstances:

Accidental - You accidentally made a mistake. We understand this happens occasionally, but please take an extra moment next time.
Intentional - You intentionally tried to deceive your opponent. This is a very serious offense and can result in your account being banned from Rawbet.

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Money & Payments

How can I deposit money?

You can deposit money via PayPal. More payment methods are on its way.

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How can I withdraw money?

You can withdraw money via Bank Transfer.

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How long does it take to process my withdrawals?

Usually between 5-7 business days.

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How do the match fees work?

Rawbet takes 10% from each player's entry fee for Head-to-Head matches. This is included in the entry fee - not in addition to it.

i.e. 10€ entry fee = 1€ fee from each player, 18€ prize pool.

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Are there any monthly charges on my credit card?

There are no monthly charges to have a Rawbet account

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For how much money can I play in a Head-to-head match?

We currently have fixed money brackets you can play for, in order to match you quicker with an opponent.

The money brackets currently are: Free, 2€, 5€, 10€

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Can I have more than one account?

No. You are only allowed to compete on Rawbet under one account. Your Xbox Live Gamertag and your PlayStation Network Username will only work on one Rawbet account.

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Account

How old do I have to be to compete on Rawbet?

You must be 18 or older to compete on Rawbet.

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